Impacted sales but not compensated for the value - Engagement Manager Reputation Employee Review

3.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Helped shape a positive onboarding experience for new customers.

Cons

Did not receive compensation based on the value delivered during the sales motion as a SME

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Reputation Response
2y
Thank you for taking the time to leave us a review. We appreciate the impact you've had shaping a positive onboarding experience for new customers as this is a critical point in the customer journey. We value your input regarding compensation alignment. These concerns have been shared with leadership for consideration in future planning.

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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