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      Reputation

      Engaged Employer

      Reputation reviews

      Till now it’s been an amazing experience - Managed Response Coordinator Reputation Employee Review

      5.0
      May 6, 2024
      Managed response coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flexible working hours -No peer pressure -Amazing perks and benefits - Wonderful people and working environment

      Cons

      Only con is that the overall salary package is low and the management does not give much emphasis on salary increment.

      avatar
      Reputation Response
      2y
      We appreciate your review and are delighted to hear that you are a fan of Reputation! Thank you for your feedback on your overall salary package. We understand the importance of fair compensation and ensure that we regularly review compensation for alignment. Thanks for being a valued member of our team and please don't hesitate to reach out to your direct leader or HR to discuss your concerns further.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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