I was a supervisor for KY medicaid and was fired for following company policy when a member could not verify information - Supervisor ResultsCX Employee Review

1.0
Feb 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Helping the members of a insurance company

Cons

That management isnt fair on alot of issues and things are shoved underneath the rug to sugar coat how ppl are treated when the upper client come for visits.

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3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has great employees

Cons

It used to be a great place to work, but the culture has changed and layoffs seem to be the wave of the future.

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