Try to avoid - Operations Manager ResultsCX Employee Review

Lying to agents about pay condescending upper management sketchy hiring in all departments HR is bogged down with work but find time to ask what color previous employees' skin was, among other ethical violations. laughable pay increases (which were revoked for front-line and mid-management beginning 2022, but they were able to acquire a whole company?) Managers required to be on call 24/7 even if their accounts are closed "its the way it is" there is no encouragement for empowerment or innovation as is one of the missions.