Awful - Customer Service Representative ResultsCX Employee Review

System issues every single day and it’s never their fault. I was let go twice! The first time I reached out to the CEO because I was terminated because of a slack supervisor not doing their job. Second time my internet dropped while a call came through and they fired me over it saying I was avoiding phone calls. As soon as I applied for the family medical leave act for my daughter I was instantly targeted. They have lack of supervisors you can sit for 30 mins waiting on one. It is just horrible!!!