Employees matters - Customer Service Representative ResultsCX Employee Review

It's a good place to work

No cons it's a good company

Great for entry level and career changers. Knowledgable management. They will pay for your non res licenses and renewals. Solid training. Fun work environment. They try to keep you working when programs end. Major medical benefits are Meh, but ancillary benefits and life insurance are a pretty good deal. Fun perks for good performance. No regrets, I enjoyed my stint there. They do alot to keep morale high. A pretty good place to get your wings. Pretty easy to get comfy there but there,s definitely a time to get your wings and fly.

No holiday pay, no vacation pay or sick pay. People come to work sick and spread germs and sicken the whole office due to not being able to miss work. PTO accrues so slow that its pointless to think theres enough to cover a stint with the flu. No longer flexible anymore as they used to be. Very difficult and practically impossible if you need just a part time schedule. Human resources is not onsite and has to be contacted online so everything seems so distant. Big building and if you work late, theres no security in sight.