Build up your skills and get out - Real Time Analyst ResultsCX Employee Review

1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The WFM family is pretty tight knit, at least they were locally.

Cons

Not hiring in the US anymore, firing time of people in other WFM with little to no notice, quality of work has seen dramatic decease, we're paid less than agents to do way more work. Upper management always questioning everything.

Explore other reviews about ResultsCX

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has great employees

Cons

It used to be a great place to work, but the culture has changed and layoffs seem to be the wave of the future.

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