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Retail Data Systems

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Surprised They're Not Out of Business - Technical Support Retail Data Systems Employee Review

2.0
Jan 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Relatively simple work, PoS programming via settings editor and basic IT knowledge.

Cons

Clientele are ruthless, make ridiculous demands while being "sold" on capabilities that we do not provide. The Sales team and Tech team do not communicate at all, sales worry about their commission more than the capability of their product. This terrible relationship causes strain to the techs who have to shed light on the truth of the software after a client has been sold. The GM even got fired because he would not show up to any of his meetings, would skip work, and was overall dismissive of any concern i brought. I wonder how this office even stands to this day. Couldn't even get 1 raise after a year of faithful work when promised in the interview that I would be given more if I "proved" myself.

Explore other reviews about Retail Data Systems

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Compassionate leadership Teamwork Sense of belonging and rewarded for hard work Steady raises Low stress work days and management that cares about your mental well being and success. Lots of teamwork and open communication between all teams and leadership via multiple different channels

Cons

Health insurance is difficult to understand and use. No vision insurance No 401k % match

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of free time.

Cons

Limited training, High expectations with no reward(pay).

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