Former employee - Retail Rep in 90s and TMAS Analyst in late 2000s - TMAS Analyst Reynolds American Employee Review

2.0
Aug 18, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are great, no doubt about that. While in the field it's a great company in that you get a company car and some autonomy/less micro-management.

Cons

In the Home Office there are constant political games and backstabbing going on. All the managers are jockeying for position and the rest of the workers are just trying to hang on. There are CONSTANT changes in what Senior Management claims they are trying to do and, in reality, they usually have no idea as to what is going on below them. The moral is exceptionally bad and the chances for promotion are very, very poor unless you become a favourite of some manager, look good, are young (new grad preferably)...and preferably all of the above. There is little, if any, respect for Senior Management as they have no idea at all just how poor the moral is or how hopeless a great many of the employees actually feel.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

avatar
Reynolds American Response
3d
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

1
See reviews by: Helpful|Rating|Date|All