A Great Company for Advancement Opportunities! They Allow You To Set Yourself Up For A Promotion By Leaving The Company! - Territory Manager Reynolds American Employee Review

1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Company car, 401k, work from home, great consumer products training and experience.

Cons

I have seen so many people over the years that gave their all to this company for advancement leave the company bitter with the feeling of being taken advantage of. Absolutely no positions available except to be an account manager? Where is the variety of opportunity? Where is the opportunity period? There are some TMs in the field who are awesome dependable leaders. It’s obvious when you work with these types of TMs how talented, knowledgeable, and passionate they are about the success of others. It’s sad that they will never get the chance to lead their own team because these best in class folks are not willing to move their families. So instead they hand out promotions to people that aren’t as great. In other words brown nosers with limited knowledge of the busines but are willing to go to Nowhereville USA. There are still passionate TMs in the field but in the last 2 years, we are losing them fast to other companies. There has been so much money and resources spent training a person only to have them jump ship to a competitor vapor company with our knowledge of our fundamental selling strategies. Do you think the competitor can take that training and turn it against us? They can and they do! The company still refuses to make pay competitive which leads to high turnover. Poach city. No exaggeration, there are over 100 vacancies for the Territory Manager position nationwide. People that have been in the field for decades stating they never seen it this bad. This is not counting people who are on medical leave for “stress” related issues. So there are way more open positions not posted... yet. Granted, there is turnover for your standard reasons. What company doesn’t? However, this company has turned its back on the people that work in the field for the last 3 years. What did they think was going to happen when you combine an unmanageable workload with fairytale expectations? The answer is high turnover and low moral.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1d
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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