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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      A slow dying company, just like its customers - Anonymous employee Reynolds American Employee Review

      2.0
      Dec 13, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits if you want to live in Winston-Salem, NC. Other companies are matching because RAI continues to reduce benefits except for their executives.

      Cons

      Declining business, poor leadership, trying new ideas tried by the previous management. Throwing ideas against the wall and hope something sticks. Core cigarette business that generated the profits in decline. RAI focusing on smokeless and spit less products that will never generate the profits that the cigarette category previously generated.

      Explore other reviews about Reynolds American

      5.0
      Jul 7, 2026
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and nice benefits

      Cons

      Fast paced and geographically limited

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      Reynolds American Response
      5d
      Thank you for taking the time to share your experience at Reynolds American!
      1.0
      Jul 1, 2026
      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and free gas

      Cons

      1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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