Amazing work experience with high career potential (if you work hard) - Territory Sales Manager Reynolds American Employee Review

5.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

If you want to learn about the CPG industry this is the company for you. You get to consistently interact with key decision makers at the retail and wholesale level which exposes you to all aspects of the business. It has definitely increased my communication and negotiation skills. This is a sales position but you never sale alone even though you do have a territory you manage. I have some incredible coworkers and managers who supports me on a regular basis. It is a competitive group but a little competition never hurt anybody. The tobacco industry is a highly competitive environment which has made me a stronger sales person and better leader. The benefits are top notch. I would be hard pressed to find another company that offered the same or better benefits than this company. The salary, bonus, health care, 401k, company car (insurance, gas, and maintenance paid for), cell phone, etc. they know how to treat their employees right. The goals are a challenge and sometimes I wonder how they were developed but they are attainable if you work smart. It is a sales position so I expect goals. How else are they going to pay me?! But what's incredible is that the job is not commission based. It's not just about me doing anything and everything whether ethical or not to drive the business. They want me to focus on what's right for the business and customer. I have never dealt with a company that consistently pushes me to do what's right for the environment. They encourage me to recycle, gave me a hybrid car, sales material that shares with our customers our sustainability philosophy, offices that are wind powered, etc. It's who they are. The work life balance is just right. They give me unlimited personal and sick days, 2 weeks of vacation right off the bat, and 11 holidays. They expect me to get my work done and rightly fully so. Who wouldn't? There might be a couple of days after I get home that I have to catch up on some paperwork but its not complicated work. A little less reports would be nice though. Managers are young, a little inexperienced, perhaps arrogant but they're great if you know how to manage them. Sounds funny, but I'm a sales person. A good sales person must be able to adapt their communication style in order persuade customers, coworkers, and managers in order to achieve the result you're looking for. Overall, I am really enjoying my experience with this company. If after a few years I'm not in the position I'm hoping for within this company, I have no doubt the skills I am gaining from my time here will benefit me in any other industry.

Cons

Some of the more tenured reps keep referring to the "good old" days when things were more relaxed and not so goal driven. But they also said they got paid only half what they're currently getting paid and without any of the current benefits. Did they expect to get paid more for less work? This is a business. If we don't do the work why should we get paid? They also said the culture has changed for the worse. Honestly, I enjoy this work environment. Probably because I don't know better and that's fine with me.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
2d
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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