Enjoyed working for RJR but needed a change - Account Manager Reynolds American Employee Review

4.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company to work for out of college. All the benefits are a plus. car, phone, internet, expense account (cc), paid time off, sick days, personal days. Moving up is more than possible if you are willing to relocate and work hard for it. I would recommend this job to new college grads looking to venture into sales. It has greatly helped me to build a strong resume. It will give you great training and teach you territory management skills.

Cons

The business is changing rapidly. The tobacco industry is falling fast and the company is trying to invent smokeless products to fix a nicotine addictions. People started smoking to enjoy the relaxing past time. With all the health risks and the FDA restrictions the company will be looking at some serious changes. People are always fearing the loss of their jobs and down sizing. It's an uneasy industry if your looking to enter it now. Plan on working none stop. You will always be on our email. They change VERY quickly in this company. As soon as you think you are caught up , you will start all over agin with something new. The job never stops and is always going in different directions. This is a industry not liked by many people. You MUST have thick skin because you WILL have people make comments to you while you are out working. I have personally been called a murderer. I have also been called a bad person on several occasions once on a plane ride and once by a homeless person. You are the face of the company and people WILL blame you for their personal stories.

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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