Competitive compensation but at what price? - Territory Manager III Reynolds American Employee Review

1.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive with other marketing positions and field employees still maintain some marginal autonomy in daily activities.

Cons

Goals and expectations are outlandish - not to shareholders, but to the field personnel. Stretch goals become lashes (not only in compensation at times but during the day-to-day from immediate/upper management). Achieving or exceeding goals is rewarded monetarily but the process to do so results in working throughout your “off time” and anyone saying otherwise isn’t honest with themselves or is succeeding on the virtue of their assignment’s dynamics. Change demands a fast response, but there is a difference between fast yet productive and ludicrous speed without realistic plans/direction. One arrives at the conclusion that many things are being done simply because they can and the company is essentially securing results through mere product distribution. As there isn’t time for proper planning or execution many tasks are just pushed down the ladder to be figured out by the field reps without clear direction or timeframes that are achievable without following the procedure mentioned above. A large portion of middle/upper management is becoming either delusional as a result of these actions or simply don’t care as they are worried about hitting their goals/keeping their position secure to the detriment of their subordinates.

Explore other reviews about Reynolds American

5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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