People are #’s - Senior Manager Marketing/Sales Reynolds American Employee Review

1.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Company car, 401 K, Medical/Dental and reminders of this organization investing in their people. Certification along with employee reviews is in the rear view as we speed toward Propel 2.0.

Cons

Ineffectual leadership with no clear strategy other than pumping products out to retail and profits into executive leaderships hands. It might break the bank of employee moral and the Reynolds name with our customers but it doesn’t matter as long as you hit 8.2 calls per day and we inch toward that #1 spot. Long story short…this organization will not value your contributions (how could they when the next plus out/product drops next week?). The balance sheet is still a little heavy so my advice is to ask yourself if that is the type of culture you would like to invest in.

avatar
Reynolds American Response
4y
Thank you for being a part of our company over the years. Our organization is embarking on an exciting transformation journey. We will continue to provide our employees with an environment that each person feels heard. Please know, we use all of our employees' feedback to help us shape and improve our processes with the end goal of making the company a better place to work.

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

avatar
Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

See reviews by: Helpful|Rating|Date|All