Such Shame!! - Territory Manager III Reynolds American Employee Review

1.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Paid time off for having babies, holidays and vacation--if you can take it

Cons

A complete disaster of late. I used to be able to feel comfortable telling people I work for a to account company because of how well they took care of us. Didn't used to be micromanaging slave drivers. Since BAT took over they have almost tripled our work load. They do not care about the field. One of the leaders in our company was heard calling us "field rats". We were very profitable when they bought us in 2017. We could be more profitable than we are now but they keep sending signage that has the EXACT SAME MESSAGE but in a different color, nonstop brand launches for products that DO NOT SELL. they sit on the shelves and then we're forced to send more to our customers on a pre-book in an attempt to hit unattainable goals. Our relationships with our customers are irreparable. Literally everyone o know that works for this company is looking for another job. Such a shame!!! "We are embarking on an exciting new transformation journey. " Wanna make it exciting? Quit with all of these failed attempts at product launches and FIRE the idiots that are making everyone's lives miserable.

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Reynolds American Response
4y
Our company is transforming, and as part of that journey we strive to provide our employees with an environment in which each person feels heard. We appreciate your feedback.

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5.0
Jun 26, 2025
Recommend
CEO approval
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Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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