This is a job not a career - Territory Manager Reynolds American Employee Review

2.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

*Solid health benefits *401k match plus a percentage over dependent upon what your contribution is *Company car that you can use personally/plus gas and maintenance *You're not in an office so you have some autonomy over what your day looks like * Quarterly bonuses

Cons

*Company is going through a lot of changes which results in miscommunication and overall chaos * No consistency in bonus payouts. We had a yearly bonus but it was changed to quarterly with moving target quotas. I would literally watch my targets change from week to week * Our roles and expectations would change on a whim. * The most difficult thing to accept was how little BAT respected the TM role. We launched their brands, leveraged our relationships to get them to accept their programs and they repaid us reducing severance and laying the most tenured people off without the option to fill open roles.

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Reynolds American Response
4y
Thank you for your review. Your feedback regarding Reynolds American benefits is appreciated.

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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