Sinking Ship - Division Manager Reynolds American Employee Review

1.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

You work by yourself and don't have to interact with the people who are wrecking this company and destroying morale

Cons

All the cons you see from other reviews are accurate. There's not much more to add to what's been said. Reynolds was a good company to work for in the past, but BAT has ruined the culture, customer relationships, and our reputation. BAT doesn't understand the US market or our customers. They're entire strategy is to flood the market with as much product as possible. Then they keep magically changing the expirations dates, so the field isn't returning all the product that isn't selling. The best part of Reynolds was they cared about the people. BAT hates the people in their field and only gives a damn about the people in Home Office. Their dream is to continue whittling down the sales force until we only have regional KAMs working from the office and 3rd party making store visits. Diversity is great and all, but BAT is just another liberal woke company. They've made it very clear they will promote anyone who's not a white male regardless of performance, but based on their color, sex, or sexual preference. I guess BAT feels guilty since it was the British after all, who brought slavery to the colonies. At the end of the day BAT is trying to drive away employees so they don't have to lay people off and look bad. If they weren't so short sighted, they would understand it's the high performers that all don't feel appreciated. What are you going to do when all you're left with is the TMs, AMs, and DMs that are just going through the motions? It would blow managements minds if they knew which employees were actively looking for a new job.

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Reynolds American Response
4y
Thank you for being a part of our company over the years. Our organization is embarking on an exciting transformation journey. We appreciate your review.

Explore other reviews about Reynolds American

5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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