I wish I could rank this company as less than one star. - Senior Manager Reynolds American Employee Review

1.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

The only real upside was some of the friendships I made while working at Reynolds.

Cons

If you’re interested in working at Reynolds, you should first ask yourself what you intend to get out of the job. If you’re executive management, then you’d probably enjoy your time at Reynolds, as they're the only people that really matter at the company anymore. However if you’re one of the regular people, you’re going to get stomped on, overlooked, and have all the credit for your hard work go to those above you. The culture has become absolutely toxic. Since the merger with BAT, the entire culture of Reynolds has been gutted and replaced with a business strategy that comes directly from London that has no connection to the American market or the people who work for Reynolds. Meetings are out of control at this company. Most people have 6-8 meetings a day 5 days a week and no time to get your actual work done. In one of these meetings, someone once asked how we were supposed to get our work done, and were told that’s what nights and weekends were for. You can forget about any kind of work/life balance. The culture at Reynolds has become so abusive that no one even bothers reporting the abuses - people just quit. They've had a huge outflow of seasoned people from the company, but no one can stand being there any longer. HR is either uninterested or inept, and if you do say anything about very obvious violations, your input goes unheard and unanswered. Bottom line - this is not the RJ Reynolds of yesteryear. It's a horribly unbalanced company, with senior management that is only interested in bumping up the stock price a few pennies to look good to the executive team in London. It's a sad shell of the company it used to be.

Explore other reviews about Reynolds American

5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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