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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      Going down the drain - Senior Manager Reynolds American Employee Review

      1.0
      Jun 3, 2023
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Parental leave is great except when you have to cover for your colleagues during the 16 week leave of absence

      Cons

      Constant change of direction. Lack of formalized onboarding for new hires. Opportunities for advancement have dwindled as majority of director level and above openings go to international or external hires. Operations culture is horrible and I blame our EVP for that. We have to jump immediately on any issue the Ops EVP raises, even if it’s a moronic request and your saddled with real work that impacts the bottom line. His leadership style is atrocious and all his underlings are nothing but “yes” people. And he can stop with telling us not to “bitch and moan”…his exact words on multiple occasions.

      avatar
      Reynolds American Response
      2y
      Thank you very much for your feedback. We take feedback very seriously as it helps us highlight opportunities to continuously work on. In regards to Onboarding, we do have a formal onboarding program that is led by our managers. Through resources on our Onboarding Hub, as well as our Salaried Operations Onboarding Program, our managers are provided resources to ensure all employees receive critical information associated with their roles as well as the organization through their first few months with the organization. We recognize there are always opportunities for improvement and we will continue to strive towards bettering the systems and processes we have in place.

      Explore other reviews about Reynolds American

      5.0
      Jul 7, 2026
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and nice benefits

      Cons

      Fast paced and geographically limited

      avatar
      Reynolds American Response
      1d
      Thank you for taking the time to share your experience at Reynolds American!
      1.0
      Jul 1, 2026
      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and free gas

      Cons

      1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

      1
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