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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      Labor Intensive Dead End Job - Senior Territory Manager Reynolds American Employee Review

      2.0
      Mar 29, 2025
      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Company Vehicle and Fuel Card -Strong brand presence: RJ Reynolds is a well-established company with a recognizable portfolio of brands, which can provide a sense of job security.

      Cons

      Management challenges: Leadership at times may be disconnected from day-to-day operations, leading to unclear expectations or inconsistent communication. Work-life balance issues: The demanding nature of certain roles, especially in sales, may result in a lack of work-life balance. The day involves driving and merchandising. There are so many parts and pieces to the backbar. Make no mistake, this role is labor heavy and you will sacrifice your body for the job. SKU management is over 100 SKUs at retail, and for the pay it is not worth it

      avatar
      Reynolds American Response
      1y
      Thank you for your review regarding your experience as a Territory Manager. We take your feedback seriously and we will pass it along to the appropriate channels for continuous improvement.

      Explore other reviews about Reynolds American

      5.0
      Apr 3, 2026
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      People were great, pay was great, they really wanted to help you learn and build professional skills

      Cons

      Ethics issues working for a company that makes harmful products

      avatar
      Reynolds American Response
      2mo
      We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
      1.0
      Jul 1, 2026
      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and free gas

      Cons

      1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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