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Ria Money Transfer

Part of Euronet

Engaged Employer

Bad pay, bad management, terrible culture - Revenue Department Ria Money Transfer Employee Review

2.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Most people are friendly and nice. The new building is really modern and much nicer than previous office. One good thing about the actual management is that they are fairly open to internal transfers, so there is opportunity to move within the company.

Cons

Recently moved to the new building which is nice. But for years half the staff worked out of a converted warehouse that couldn't support the amount of people and bathroom usage... so the sewage would back up and soak half of the hallways in the building. It was nasty. In my departments the managers were terrible. 1) Incredibly stingy with raises/bonuses EVEN when the company and the department in particular were doing really well. The whole company refuses to do adjustments/raises outside of the annual company-wide pay review. The worst part, is that if you asked for an adjustment you get vague feedback like "we'll see what we can do"... and then they wouldn't tell you until AFTER the adjustment... so what you got (which was usually a lowball) is what you were stuck with for at least another year til the next review came around. 2) Expect you to work unreasonable amounts. They expect you to put in 12 hours of work a day. 0 work life balance. Some of the managers do that themselves, which isn't a good thing, but at least it's not as insulting as others who leave at 5:30 and leave you with all the work. 3) 0 support from your manager I had managers that would get ANNOYED if you asked them a question. They would say "my door is always open" but then they would leave you hanging for WEEKS when trying to get a meeting. If you showed up at their office you'd get death stared and they said they had "no time". 4) Communication style is 'passive aggressive'. So be ready for some toxicity!

Explore other reviews about Ria Money Transfer

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn customer service! Great atmosphere Consistent schedule

Cons

Stress when cashing checks Working alone the majority of the time

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros here. For some its the people, for others its the free lunch once a week. Free food wasnt important to me.

Cons

Initial onboarding was nonexistent. The culture is very every man for himself which really hinders collaboration even though thats the justification for being in a hybrid work schedule. Senior Management is terrible at managing the business so instead they bring in a consulting firm (not out of the ordinary) to make recommendations on where the business should be headed. They are far behind competitors in terms of product offerings, reliability, and trust because there is too much bureaucracy. The physical retail stores have become a hinderance for the company. Career advancement is not something managers will work with you on unless you constantly ask and even then there is no clear progression plan or support to reach that goal for yourself. Work will start and then stop because "someone disagrees" - more tenured employees will complain and use that tenure to try and either take credit for something or top work they think we shouldn't do when its not their decision. They will lay you off due to cost saving measures and then rehire your role in another country to save money. You will be paid under market value and your annual raise will be a paltry 2% mostly eaten up by taxes. They say they offer bonuses but that is inconsistent and if you do get one again it will be small and non-impactful and be eaten up by taxes. Their internal recognition program is not great. Most people submit for their friends rather than people doing impactful work. Feels like a popularity contest.

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