Don't Believe It - Field Service Technician Ricoh Canada Employee Review

1.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Responses to these reviews can't be taken seriously. The HR person who responded didn't take the time to actually consider the complaints. In fact I would say they couldn't understand them as they obviously haven't been in the service position. This is what Ricoh would have you believe: "Everything is great and we are doing all we can to make things better for our employees.". I call BS. When they take advantage of a global pandemic and cut your hours while all the competition is still receiving full pay AND the government is paying a very large portion of the salaries you know you are not being treated fairly nor respectfully. AND you know they are only lining their pockets. So anything they can say to make it sound like they are actually a good company is exactly what they will do. DON'T BELIEVE IT!!!!!!

Cons

I haven't been fooled nor drank the kool-aid. Be careful of what you read here. Read through the standard responses from HR. They are pulling the wool over your eyes.

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Ricoh Canada Response
4y
We are sorry to hear that you are dissatisfied with our review responses and disappointed to learn of your perspective on how employees are treated. With each review, we read them carefully and respond to each one individually. Also, our responses are reviewed by our Vice President of Human Resources. In all cases, we encourage reviewers to contact us directly so we can gather more details about concerns raised and be in the best position possible to respond. If you would like to share feedback with us, in a way that allows us to address specific concerns you have, please reach out to us at HR@Ricoh.ca. Respect for our team members is a critical aspect of our workplace culture. We do not tolerate any behaviour that is not consistent with our commitment to respecting all team members. As for your comments regarding how we handled the global pandemic, we prioritized the safety and well-being of all our employees to ensure a safe work environment, we made business decisions to adapt to the unprecedented times, did not make any decision lightly, and always tried to balance the burden we expected team members to take with the burden the organization could withstand. Thank you.

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