Awful - Customer Service Representative Ricoh Canada Employee Review

Thank you for sharing your very honest feedback. We are sorry to hear that your experience with us is not positive overall. With regards to benefits, Ricoh strives to ensure we are aligned with the external market. We are proud to offer pension matching contributions for our employees and happy to hear this is a valuable benefit. With regards to your specific comments about your experience, we take allegations like this very seriously. While Ricoh operates at numerous offices, we are committed to providing every employee with a positive experience. We encourage you to please contact us at HR@ricoh.ca and share specific details since your comments are not consistent with our values or how we view our culture. We would also like to understand how we may optimize the tools and resources, like Oracle, every day. Ricoh recognizes the importance of efficiency and we are continually striving to improve and modify our processes and tools wherever possible - based on the feedback collected from employees via surveys and regular meetings. Please bring your constructive feedback to your Manager or reach out to us at hr@ricoh.ca. Your feedback will be crucial in helping address issues, and develop potential solutions.