Good in general, but not that good after a few changes - Player Support Specialist Riot Games Employee Review

4.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

There was very good ambient between teammates, Especially when we were a smaller team.

Cons

It was good at the start but the salary was not enough after they released like 5 more games. Also, they left the player support to a subcontractor (that doesn't care that much about the service) instead of take care of their own players.

Explore other reviews about Riot Games

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. So nice, so passionate (albeit in pockets). Benefits! Great insurance and vacation.

Cons

Quite corporate. Rigid structure. There is reluctance to take risks. Difficult to move between projects or roles as a producer.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pays well, can work on some very interesting problems.

Cons

Work hours are from 10-7 and hardly anyone actually works that, so stuff can move at a snail pace. Getting help from central teams can be painful, especially if they're way off hours. Some of the culture can get a bit overwhelming too and you can end up feeling pretty lonely if you don't drink the koolaid.

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