Fast paced work environment - Customer Service Representative Rippling Employee Review

4.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Never bored, decent benefits, remote work, annual work from home stipend

Cons

Working outside work hours often, pay is mediocre, US employees on support are hourly with PTO/Sick time that needs to be accrued, whereas the India employees on support are salaried with unlimited PTO/sick time, so it’s not really proportional for US employees, as the team in India requests so much time off, which limits US employees abilities to request time off as support teams have limits on how many people can request off at a time.

Explore other reviews about Rippling

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company lots of growth

Cons

Too many siloed departments with bureaucracy

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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