unorganized culture - Customer Service Rippling Employee Review

3.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

there is no phone calls

Cons

the training was very rushed the modules lacked detail and concepts that we would actually endure. we were thrown to wolves in the middle of training. While learning we were held accountable for things we should know as if someone there taught us it. let's not forget the leads are lazy and rude. there is a lack of culture to even say good morning to each other and poor work training, i have experienced leads being dismissive & attitudes from higher-ups. When employees are not given a clear understanding of company values and expectations and question anything they tell you that's wrong.

Explore other reviews about Rippling

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company lots of growth

Cons

Too many siloed departments with bureaucracy

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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