Good company, good products. Terrible culture and work-life balance - Account Manager Rippling Employee Review

3.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

-Product is good for the most part and company has a lot of visibility. -Easy to sell and customers are mostly good.

Cons

-Work life balance is almost non-existent. On most days, you are working 10+ hours a day. -Leadership wants AM to focus on customer satisfaction and retention, but increase cross-sell quota. -Finding information or answers is very hard. People just have to rely on other AM for answers. Support/SC will always try to push you to "find it in Confluence" instead of just answering the question. -AM does not have SC support for cross sell for certain products.

Explore other reviews about Rippling

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company lots of growth

Cons

Too many siloed departments with bureaucracy

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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