3.0
Apr 14, 2025
Current employee, more than 1 year
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
-Product is good for the most part and company has a lot of visibility. -Easy to sell and customers are mostly good.
Cons
-Work life balance is almost non-existent. On most days, you are working 10+ hours a day. -Leadership wants AM to focus on customer satisfaction and retention, but increase cross-sell quota. -Finding information or answers is very hard. People just have to rely on other AM for answers. Support/SC will always try to push you to "find it in Confluence" instead of just answering the question. -AM does not have SC support for cross sell for certain products.