Can be very stressful - Customer Support Specialist Rippling Employee Review

4.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Some downtime Great benefits Great culture Exciting

Cons

Very stressful handling multiple cases Not many opportunities to ask for guidance Admins can be hard on you

Explore other reviews about Rippling

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company lots of growth

Cons

Too many siloed departments with bureaucracy

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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