Very Good Overall - Customer Support Specialist Rippling Employee Review

4.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Teams really try to stay on top of it and organized. Lots of resources for employees to be successful if you learn how to use them. - Onboarding is great, that's what Rippling is known to do well and I've experienced it with receiving my work laptop early and having the access required at the time needed. - Competitive pay and benefits. Very easy to choose your options and understand what each benefit entail/is going to cost. - Remote work and no inbound calls.

Cons

- As the product itself is complex, there's a lot you must learn and it might take some time to feel comfortable on the job. - You might not know which team/product you will end up being added to until you start working. The nature of work/clients and cases you work on depend a lot on this, so it's a lottery. - Management's been a bit unclear/confusing in my experience. - Stakes are a bit on the higher end when it comes to expectations.

Explore other reviews about Rippling

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

100% end to end ownership, amazing leaders

Cons

a bit chaotic than other companies

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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