Good Quality Place to Work - AV Technician Ritz-Carlton Employee Review

4.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Upper Class clients, hotel discounts worldwide, great people training, easy to transfer locations, free meals while on shift

Cons

usually nights and weekends, hours are seasonal so some months you dont get full 40 or more.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Cons

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

See reviews by: Helpful|Rating|Date|All