Be transparent. Live up the values. - Customer Experience Representative Robinhood Employee Review

1.0
Dec 30, 2020
Recommend
CEO approval
Business Outlook

Pros

They offer great things, amazing benefits, work life balance and fair wages.

Cons

During background check, be mindful that they require someone with very little amount of credit cards/accounts. Despite disclosing information before hand and completing all their tasks DO NOT QUIT YOUR JOB. Robinhood will lure you and then the day before your first day they may give you a call to tell you "You have too many accounts" even if you are current AND WITHDRAW THEIR OFFER. So if your current employer does not have an issue with all of that, even if you have disclose it in your U4 and its all good, Robinhood may still pull the rug from underneath your feet and would not care even if you are left unemployed in the middle of a pandemic.

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Robinhood Response
5y
Thank you for taking the time to share this feedback with us. We value all feedback and would appreciate learning more about your experience and how we can improve. Please contact us at glassdoor@robinhood.com. Thanks again for taking the time to leave this review and we wish you the best in your next role!

Explore other reviews about Robinhood

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, chill management, nice office

Cons

a lot of things are out of your control and you will get penalized for things that are not your fault

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Not super micromanagey culture unless you get stuck with a micromangey manager - good pay + stocks - interesting work - easy to jump teams - nice managers for the most part and peers - i had good work life balance as long as u get ur work done u can choose ur hours

Cons

- a lot of approvals needed to get work completed. You need to make everyone happy in order to ship something and that takes alot of work and most of your day is in meetings or prepping for these meetings instead of just doing the work. - reorgs happen often - the vibes were not great in the creative function.

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