Not what it used to be - IT Service Desk Specialist Roche Employee Review

1.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

You get about $100 for Gas and $100 for Food per month

Cons

They literally exploit you. It's back to back calls. Management has no idea about the job, None of them have ever done it.

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Roche Response
7mo
We’re sorry to hear that your experience did not reflect the values we aim to uphold at Roche. We understand how vital effective, accountable management is to fostering a respectful and productive work environment, and we take concerns like yours seriously. We recognize that management practices shape culture. That’s why we’re continually working to improve how we support, develop, and hold managers accountable; through feedback, learning programs, and clearer expectations. We also encourage open communication and the use of internal channels so issues can be addressed constructively and confidentially.

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5.0
Jul 7, 2026
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Pros

Great company with great benefits and opportunities

Cons

There are no cons worth mentioning.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are great and the pay is better than most.

Cons

They care more about forcing efficiency measures than solving root problems. They want to enact "morale boost" events but refuse to ask why we were unhappy. This year they decided to devalue our pay and our efforts by giving everyone a static 2% raise

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