I love the work we do - Technical Support Engineer Roche Employee Review

3.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The work is challenging and I enjoy my day-to-day tasks. I feel I am well paid. I genuinely like and respect my co-workers. I also enjoy assisting and interacting with customers.

Cons

Poorly defined departmental duties and individual roles. Initiatives tend to be rolled out without adequate communication between departments impacted. We seem to manage ourselves most of the time, but at a certain point this can be frustrating and at times feels like we are set up to fail.

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Roche Response
2y
Thanks for sharing your thoughts with us. Our compensation policy is focused on the promotion of strong performance, profit sharing, fairness and transparency in payment decisions as well as ensuring a balance between base salary and performance benefits. We continuously measure our benefits packages against benchmarks to ensure they are competitive globally. Benefits packages offered by our affiliates are in line with the benefits policy of the Group. We find ourselves in a rapidly changing environment and, as such, certain transformations are unavoidable so that we can continue to offer our patients the best and most innovative solutions. We are very sorry to hear that you have had a bad experience with this. It is very important to us that employees feel comfortable at Roche and that good cooperation is encouraged. Thanks again for your review, we wish you all the best for your future within our company.

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5.0
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Pros

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Cons

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3.0
Jul 7, 2026
Recommend
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Pros

The benefits are great and the pay is better than most.

Cons

They care more about forcing efficiency measures than solving root problems. They want to enact "morale boost" events but refuse to ask why we were unhappy. This year they decided to devalue our pay and our efforts by giving everyone a static 2% raise

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