an honest look at quicken from the inside. - Executive Mortgage Banker Rocket Employee Review

5.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

bankers are treated as a commodity. while the rest of the market was firing quicken just froze hiring and increased our pay for the work that we did to keep retention high. there is a ton of bonuses and benefits they are offered to us constantly. there is so much follow up training and information that is available. the coaching that you recieve is second to none. my regional vice president alone has over 200 bankers under his watch, and he has never missed a birthday for me or my kids with some form of acknowledgement or card or gift card or something. Maybe he remembers my wife's name and my kid's names because he writes them down or maybe his memory is so great that out of 200 people that he manages he can remember my family... but either way the point i am sure he is trying to make, made... he cares. that is the best thing about the company. everyone cares about each other.

Cons

the market changes without notice and that makes doing business tougher sometimes then others, but for the truely focused it is really not that big a deal.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

3
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