Nightmare - Underwriter Rocket Employee Review

1.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay... really that’s about it anymore. And there’s even rumors that is going away as well.

Cons

Where to start. I used to love my job and the company. Over the past year- 6 months, that opinion has changed, and drastically. I dread even waking up in the morning to walk down the hall of my own house to start working (I currently work full time remotely from home, but that all is changing starting October 1 when they mandated that all remote employees drag themselves back into the office to get back in touch with our “culture” aka BS reason). We live in a culture of fear, honestly. There have been massive firing of long time employees in underwriting for the most ridiculous of reasons and spun to the remaining team members as they weren’t living the ISMs and “doing the right thing”- basically tarnishing these employees reputations. For a company that touts so loudly about “doing the right thing” they certainly do not do the right thing, at all, ever. The right thing to do when you’re overstaffed would be to be honest about it and lay people off and allow them to collect unemployment- that would be the right thing. Instead they searched for any and every reason to FIRE people, deny them unemployment, and ruin their reputations. Leaders are constantly encouraging us to seek other positions within the company, because they are working towards fully automated underwriting and allowing computers to underwrite some real crap loans, which means the firings will continue. People are on pins and needles, afraid to make any mistake or misstep that might result in a write up, and eventually cost them their job. The day to day stress of worrying about your job security is not worth it- this place is a joke. The goal now seems to be making being an underwriter at QL a complete nightmare so people will just quit on their own. I’ve lost count of the number of privileges that have been stripped from us without cause but here’s an idea- no more flex time schedule, no more working from home, better be exactly on time and not work over, talk of cutting salary and bonus, mounting pressure to underwrite at top speeds and not request anything from clients, basically impossible to receive a promotion. Everyone in underwriting is unhappy and stressed beyond belief, EVERYONE, and I can promise you that.

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Rocket Response
7y
We are disappointed to hear that you had a bad experience. We understand where you are coming from and think it would be helpful to discuss further. Please reach out to us at Lisa@quickenloans.com.

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Pros

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Cons

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Cons

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