Do Not Fall For It - Customer Service Advocate Rocket Employee Review

1.0
Jun 17, 2013
Recommend
CEO approval
Business Outlook

Pros

You have a job to be grateful for

Cons

Low pay, long hours to make up for low pay.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

4.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Team members are fully engaged and committed - Ever-evolving market has trickle down effects on the work and scope (for me this is a pro, but not for everyone) - Highly transparent and frequent communication from leadership

Cons

- Heavy focus on in-person employee experiences - it can feel disconnected to be a hybrid / remote team member - Lots of lingo and vernacular specific to Rocket can feel disorienting - Goalpost changes a lot

See reviews by: Helpful|Rating|Date|All