Overall experience is ok. You can make good money here when mortgage business is booming - Executive Underwriter Rocket Employee Review

3.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

They don’t lay off even when business is slow. Base pay is decent. Higher level underwriters get up to two days per week to work from home.

Cons

You will work hard for every penny. Quicken never lays people off which should be just be a pro but it’s not because if you are not the best of the best they will fire you. Income is never stable. Your income can vary by more than $30k from one year to the next in the same role. Constantly change the bonus structure when people start making to much money in bonus. They brag about the increase in business growth and then tell us we are making to much money and how our bonuses will be taken away. Very hard to plan financially for the future working here because you can be bringing home $10k a month and then the next month your incentive pay has changed and your bringing home $4k a month. They won’t change the pay structure when business is booming and they need people but when things slow down no matter how strong of a producer you are they will find a way to cut your pay. As an underwriter expect to be a phone rep as well. You can take anywhere from 2-8 calls a day as you are underwriting loans and the expectation is to answer your phone every time a partner calls as you underwrite while making sure to not make any errors. You will work a lot of hours and they make it mandatory that you work overtime.

avatar
Rocket Response
6y
Thank you for your review. We appreciate your honesty and constructive feedback. We value the talent and skills that our team members bring to our company and we will continue to strive for the best team member experience possible.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

3
See reviews by: Helpful|Rating|Date|All