QL is not the same - Executive Mortgage Banker Rocket Employee Review

1.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Great places to learn sales, and to get your licenses.

Cons

QL made be believe that this was the place to retire, that they were gonna take care of me, that we have a war chest when the market goes down we can still payout our team members. For the last 5 months, I haven't made anything, I brought this attention to QL, they told me that it was my mindset and I was in the wrong. When your sitting for 4 hours in a row only receiving a couple leads that don't qualify, the company at some point has to look at themselves. Ever since refinance went down they chose to send its priority lead flow to its team members who have been at the company for 7+ years, and basically getting rid of bankers who have been here for less than 4 years. They then hire on a whole bunch of new bankers because they rather have a new banker who can write couple loans a month, pay them less per loan than the banker who can write a lot more loans and make extra per loan. I have multiple friends who where better than me and the same thing was happening to them. A lot of people are quitting because of the way we are treated. They say its you, you, you, and never reflect on themselves.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

3
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