Great team, great leadership - Senior Director, Customer Success RocketReach Employee Review

5.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

- CEO is very approachable and very experienced - colleagues all help each other and care about each other - profitable! - doing powerful strategic planning for the next phase of growth

Cons

- lots of competition, we think we are better but it can be hard to be commodotized - lots of very small customers and that creates unique challenges for people / process / systems... but confident we are figuring it out in a customer-centric fashion

Explore other reviews about RocketReach

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

relaxed work from home atmosphere

Cons

can't think of any cons

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home Professional development stipend

Cons

Rotating sales leadership Seems like every month is a change in strategy and direction Product hard to sell Culture has changed a lot, used to be a "Best Place to Work", but now morale and trust are down.

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RocketReach Response
2mo
Hi there, Thank you for sharing your feedback. We’re glad to hear you valued our remote-first structure and professional development stipend. We recognize that periods of change can be challenging, and we take feedback around communication, morale, and the employee experience seriously. We remain committed to listening, improving, and creating an environment where employees feel supported and set up for success. We appreciate your perspective, as feedback like this helps us continue to grow and improve.
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