Great when you are new and then downhill from there - Technical Support Ropes & Gray Employee Review

1.0
Sep 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Met some great friends and finally got to see what I would never want to see at another company again.

Cons

Company/department was great at first. Flexible etc until they considered you up to speed and then it was everyone for themselves and the ones that never said no or disagreed got to do things against policy without consequences. I worked in User Support and it almost caused me to never work in help desk again. It is run by supervisors and directors that have the most inefficient management style. Users could threaten us and it didn't matter. If you were liked you could do just about anything. If you said no to overtime when they really wanted you to take it you were then a target and they made sure you felt their wrath. The director has no problem firing someone at the drop of a hat and then continuing on with a smile.

Explore other reviews about Ropes & Gray

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Helpful and warm colleagues, collegiate atmosphere

Cons

Fiscally conservative, typical long hours

4.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The OGC department is ok/fair to work in. Remote option is still available if an argument can be made. Some of the newer management is amazing and forward looking. Seems like a lot of room for opportunities especially with the surge of AI. The best time to work here was the first year, second year tapered down and it seems like HR forces management to lessen “good” end of year ratings. There is a new system for goals (SSP/ strategic priorities) which seems pretty exciting if it’s taken seriously.

Cons

Bonus is incredibly minimal, less than a normal paycheck. Work can seem very tedious, and repetitive. Training is poor and all over the place, very unorganized. There is no room for growth in this department, suggestions have been made to create new roles that are more specific rather than “analyst”. The term “analyst” is used to load on as much work as possible with no distinction of “stretch” job duties.

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