Don’t bother - Customer Service Representative (CSR) Rose International Employee Review

1.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Unexpected raise out the gate just because my shift went after 5pm. Trainers were patient and understanding with mistakes and questions because they knew we were overwhelmed with info.

Cons

Honestly, run like hell. There is an unabashed culture of “profits not people” pervading the company. I don’t feel the need to write an essay of all the things they did because it would end up reading like a satire on everything wrong with the workforce. Let’s just say of the 16 training cohorts who started, only 5 of them remained after I quit. In two-and-half weeks. The last straw was when they had an impromptu Zoom meeting announcing we couldn’t talk outside of work related matters in the team’s Slack chat. I kid you not, they really told us not to say “good morning” at the start of our shifts. Does that sound like an environment to work in? Yeah no.

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Rose International Response
2y
We appreciate your candor feedback on your experience with Rose International. We are sorry to hear about your dissatisfaction and would like to emphasize how important it is to provide all our employees with support, care and attention. We welcome you to contact our Human Resources Department by sending a direct message on our secure website at https://www.roseint.com/Contact.html. A team member will be happy to discuss and assist you with any concerns you may have.

Explore other reviews about Rose International

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Rose International was extremely insightful in bringing the right opportunities to me and preparing me for the interviews. Had it not been for them, I would have found it difficult to land my current job. I would highly recommend this company to all job seekers in the US and abroad.

Cons

I do not have any negative experience.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

As a contractor, I appreciated a number of things with Rose. When I was in the running for a contract job, my contact gave me what intel he could about the company, role, hiring manager, and also practice interviewed with me. He kept me informed through the hiring phase. Once hired, I had a contact reach out for regular check-ins to see how things were going - the good and any challenges he may need to support.

Cons

As a contractor, my only MINOR frustration was onboarding. It was not structured so I found myself asking a lot of questions. It would have been nice to have a 10-15 minute call with HR or onboarding to level set on expectations (when to set up benefits and such) or an eLearning/video walkthrough of the company sites, esp. for pay and benefits. Post contract I had hoped for more support finding a next role.

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