Store manager - Store Manager Ross Stores Employee Review

1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

My staff was great. The other store managers were great and we helped each other to be successful.

Cons

When I first started ross was awesome! I loved it. Then slowly it seemed that they forgot that to be successful uou need to invest in your teams. Upper management started to have unrealistic expectations of stores. I can say this as someone who sets their own bar very high and was a GRS winner. Then upper management started to have a lot of turnover. A lot! That's when the wheels fell off. No one knows what direction this company is going in, but they will spin a good story to keep the store managers on board. I left. So, the first 6 years were awesome. Only 1 new zone director came aboard when one took a position in another state. The last two years my district manager quit, my zone manager quit, 1 ALPM quit ( of the 3 in our state, and they did not hire a replacement) so the remaining 2 split his workload in addition to their own. Then another District manager quit (in our state, that only had 3 DM's). I quit. Then the CEO quits. What conclusions can you draw from this? There is no stability in this company, even tho they will give you a press release saying how great the company is doing. They are cutting back everywhere in a desperate attempt to remain profitable. Soon there is no where to cut, then what?

Explore other reviews about Ross Stores

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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