Ross NYBO is not a nice place to work - Merchant Support Associate MSA Ross Stores Employee Review

1.0
Oct 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Located near Times Square

Cons

Extremely predjudice against people of color. Especially males. If hired at all they don’t last long unless they work in the mailroom. MSA’s are constantly subject to being targeted by mgmt until they quit or fired. Buyers tend to be nasty to MSA who do their admin work. Nothing is ever done to protect the MSA. Anything told to HR with promised confidence is repeated to mgmt with consequences. One of the lowest paying companies for the same position in NYC. People are fired for almost nothing. People are encouraged to apply for higher positions and then insulted when told that they did not get it. Only to see the girlfriend of the best friend of one of the most loved managers get the job.

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Ross Stores Response
8y
We value your feedback and appreciate you taking time to reach out to us. With your permission we would like to contact you directly to personally address your comments. Please call us at 800-335-1115 or email us at customer.service@ros.com with the best number to reach you at and we would be happy to give you a call back. Thank you

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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