***Read before joining PD (Property Development)*** - Senior Manager Ross Stores Employee Review

1.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent salary, bonus, and benefits.

Cons

- No ability to work from home and no laptop. All work is conducted in the office or via iPhone if you travel. - Fear-based Culture: All PD employees fear the wrath of one individual and it’s evidenced daily. The office is covered in eggshells and every single day felt like one could get fired at any moment (which I’m convinced is by design). - Zero Accountability: Mistakes are inevitable but management will never have your back. When things go wrong that bus comes around, you’ll likely be thrown under (especially if you’re low-ranking); fingers pointing in every direction. - Absence of Positive Feedback: “If you’re looking for a pat on the back, you’ve come to the wrong place” – unnamed executive (to me). It was later explained that management doesn’t believe in positive feedback because they fear people will slack off upon receipt. My experience was that your best barometer for success is silence and being left alone. However, when negative feedback is given, it’s usually mean-spirited and feels intended to chip away at your dignity. - Human Resources: PD seems to operate independently from the entire organization and has its own HR system. If employees have issues, they are discouraged from approaching actual HR and chastised for doing so. No one seems to know who the actual HRBP is. - Existence of Silos: PD is heavily silo’d and departments are often pitted against one other. Subsequently, collaboration between PD departments is difficult and often contentious. - Centralization: All decisions, no matter how innocuous, funnel up to one individual. Promotions seem to be based on the subjective opinion of said individual and contingent solely upon time in position; rather than productivity or work quality. - Zero Autonomy: Things are done the Ross way which is fueled by a high level of bureaucracy and redundant processes. Save your energy coming up with ideas for process improvement – it’s a futile, fruitless effort.

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Ross Stores Response
6y
Thank you for your feedback. Unfortunately, your time with us does not reflect the Associate experience we want to provide and are striving to build. Regarding your feedback on building a culture of trust, it’s always a goal to provide Associates with the right opportunities to grow and have their ideas heard. While we do our best to instill a culture of respect and inclusion throughout the workplace, we’re not always perfect, but we are committed. We would appreciate the opportunity to look into this further in order to educate our leaders on our Associate experiences so that we can continuously improve through feedback. May we ask you to email us at customer.service@ros.com with the best number to reach you at so that we can better understand the things you voiced in your message? We wish you all the best and sincerely appreciate your time with us.

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Pros

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Cons

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5.0
Jul 4, 2026
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Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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