With recent current events (covid/police brutality) have only shown empathy because of negative response from employees. - Buyer Ross Stores Employee Review

1.0
Jul 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Holiday closure. Summer fridays. Free bagels - not a pro, listing it only to meet the minimum character requirement for the “pros” portion. Free bagels doesn’t improve quality of life.

Cons

Unreasonable expectations. No regard for the fact that the extra funding you just got last minute will require you pulling an all nighter. Yes we’re fluid/fast moving, that’s our business, but at least try a little bit to make it easier for merchants. Expect buyers to be reachable at all hours (ex: notifying teams on details that require immediate action at 7:30pm). The company has ONLY acknowledged global current events, specifically police brutality and systemic racism, AFTER employees expressed disappointment that the company did not address it, a heartless move further proving they do not care about employees. Many levels of employees are protected as to not be overworked EXCEPT for buyers (ex: hourly limits for AB1s, planning team needs approval to run any and all ad-hoc reports, minimizing the workload of sample team). However the BUYERS workload is never taken into consideration, and the company makes that very clear by the protection shown to other employees. The lure of good benefits is completely clouded by negative culture. Great benefits don’t make the day in day out any more positive or make our jobs more manageable - we are all still wildly unhappy on a daily basis despite the “great benefits”. Oh and the global pandemic? They want just the buyers back in the office ASAP too - no surprise to anyone. Hundreds of companies have their employees still at home. We understand being in the market is critical and ultimately will have to happen of course, but at the right time and not at the expense of our health or our families health. The country is in a bad place, yet Ross still will forge ahead with opening. The damage is done, now delaying a few weeks doesn’t erase the bad choices that have so far been made.

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Ross Stores Response
5y
At Ross we value Associate feedback. Thank you for expressing your concerns. We recognize that this unusual time has put great demands on all of our Associates across the country, and we appreciate the hard work and flexibility everyone has demonstrated over the last several months. We are learning every day and will continue to adapt and pivot in this constantly evolving situation. Also, please know, the well-being of our Associates is always a top priority for the Company. We are committed to providing an environment that is safe, professionally rewarding and one that embraces a culture of respect, diversity, equality, and inclusion. Please reach out to your HR Business Partner is you have further questions or concerns

Explore other reviews about Ross Stores

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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