Customer Experience Rep - Anonymous employee Rover.com Employee Review

5.0
Dec 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Very accommodating. Health insurance is fantastic. Other benefits are great. Snacks and drinks provided. VERY dog friendly. Opportunities for advancement and working from home occasionally.

Cons

All of the cons that come along with customer service jobs - be prepared for a wide range of calls and issues coming from left field

Explore other reviews about Rover.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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