5+ years with the company - Wireless Sales Representative Russell Cellular Employee Review

3.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Most of the people I work with are great people and I have a great time working with them.

Cons

Pay. The hourly and commission or the lack there of are low and its hard for day to day life now. All they care about are the numbers and weather or not you can sell perks and internet. Some management is a joke. Being told that it isn't their job to be on the sales floor and help with a very big rush and/or not knowing how promotions work. Have the threat of a write up and possibly losing your job is not a motivator. For how long I've been with the company I've been over looked for a promotion multiple times. Raises or lack there of. Saying that we are family. No we are coworkers and possibly friends when i work with you every day and i see you more then my actually family.

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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