Fun, but expected to be deceitful. - Wireless Specialist Russell Cellular Employee Review

3.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

A Good work life balance

Cons

Very low base pay, even with experience. They care too much about KPIs and not total sales, so they expect you to sneak things onto people's accounts and screw people over.

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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