Pros
There are some genuinely good people here. You could take the best 10%-15% and make a great company with those folks.
Cons
Where to start? The other reviews posted (especially in 2023 & 2024) are accurate - the culture has gone completely down the toilet. Notable issues include: - Narcissistic CEO (Leo, not Tim) who is one of the most unpredictable leaders I've ever seen - and somehow still acknowledges that people dislike him. Senior leadership will make off-hand comments about how they are relieved when Leo is travelling or out of town, or how they dread getting a call/text/email from him. Leo will berate people in front of the entire company, will make off-color jokes during the weekly meeting (which is just Leo talking at the entire company every Monday), and will consistently talk about how the company is struggling financially - all while talking about taking senior leaders on his personal yacht and the company intranet page has links to his personal art collection, his $5m+ home in Connecticut, and the ridiculously expensive office space in Manhattan. - Pay/bonuses change on a whim. They'll use any excuse possible to not pay you a bonus, and leadership will go through anyone getting paid a market-rate base salary and just tell them "we're cutting your pay by $10k-$15k, take it or today is your last day". There is no path/opportunity to get a raise - "go book more business, fill more positions". - They are very clearly gutting their US workforce and moving as much as they possibly can overseas. 75% of the individuals based in the US have been let go or left on their own over the last 2 years while the offices in India, Brazil, Philippians, etc continue to grow. Leadership will openly tell people that since they can pay recruiters in India $6k/year, it's hard to justify paying US salaries. Every Monday, they welcome new hires into the company, and 95% of those hires are outside of the US. - I wish I could say layoffs, but that's making it sound a bit more positive - they just straight up fire people constantly. You can be a top-performing individual in Q1 & Q2, but if your Q3 is down you'll get constant threats of getting let go and then one day they'll just call you and tell you today is your last day. Doesn't matter if you're a recruiter with a year of experience or a director with 10+ years of experience, they'll just fire you without warning to save some money. Last year, they fired a Senior Director (who had been with the organization for 8+ years) a month after giving him a promotion. Multiple times I have found out people on my team are no longer with the organization only because their status is changed in the system - leadership frequently does not even notify people when people are let go. - Ridiculous policies almost across the board. They offer a hybrid work environment, but it's only 1 day a week, it takes 90+ days to get approval to have a work from home day, your day cannot be on a Monday or Friday, and you cannot change your day without getting written approval from way up the chain. Your normal day is Wednesday, but you have a doctor's appointment next Tuesday? Yeah, you can't just swap your work from home day. They do not pay out PTO when you leave the organization. They do not reimburse for personal internet/phone usage. They do not reimburse/offer parking (offices are located downtown, where you're spending $130+ a month to park). - Absolute chaos at the mid-to-senior management level. They've gutted their ranks, meaning they have suddenly have Senior Directors trying personally manage teams of 30+ people across a dozen time zones with no managers or even team leads. With nobody managing day-to-day activities, you have recruiters stealing candidates from each other, sales reps hiding roles so their favorites can work them, people giving deals to each other to help them get bonuses, roles with 10+ recruiters fighting over a single opening, inexperienced recruiters submitting woefully unqualified candidates, you name it. - Almost every technology change/update is worse than the last. They changed phone systems to save money, and the new one just stops working multiple times a day during the middle of a call. They routinely cut back on job board partnerships, so any posted jobs get seen by fewer and fewer people. They refuse to spend the money to fix their proprietary ATS, which is so rife with issues that even director-level individuals make jokes about how unreliable it us. They have tens of thousands of dollars worth of unused equipment sitting in offices collecting dust, but nobody in IT has absolutely any idea what is out there - one office has a stack of former employee's laptops just sitting on a desk, adding a new one every couple weeks. You're nothing but a line item on a balance sheet here. If you're not producing significantly more than what they're paying you every single month, they will fire you without a second thought, no matter how much money you've made the company before. You'll be talked about negatively whether you leave on your own or stick around long enough to get fired, so might as well look out for yourself, because this company will not.